We help businesses and organisations shape their messages and communications strategy following a serious data breach or cyber-attack. Data incidents, where personal information relating to customers is compromised are common. People will accept and understand that such incidents are often difficult to avoid, but what they cannot accept or understand is why the company’s response is inadequate, slow or both.
In a crisis you will want them in your corner.
Michael O’Connell Partner, Advocate, Appleby (Jersey) LLP